BOOKING & PAYMENT POLICIES
Ongoing and meet every week, unless noted online
Most are mixed-level and beginners are welcome
Use: Single Class, Class Pass, Monthly Unlimited
Advance registration required
IN-STUDIO: Please limit your preregistration to 2 classes/week for IN-STUDIO classes. If space is still available 2 hours or less before class, you are welcome to register for the additional available spot at that time.
Cancelation policy: Cancel your registration online. See more information below:
Cancelations within 60 minutes prior to class will automatically incur a $10 cancelation fee or forfeiture of a class. If cancelations become problematic, we will lengthen the cancelation window.
If you do not pass the self-screen test and it is within the late cancelation window, still cancel your registration online and then text 972.646.0221 to request the cancelation fee to be waived.
VIRTUAL LIVE-STREAMING & VIDEO ACCESS:
May be canceled online prior to the start of class without a fee.
If you experience technical difficulties (ex. loss of internet connection), text 972.646.0221 to request credit for the class.
Video Access sign-up is same-day video access. Evening video access extended until 11a the next day.
Use: Single Class or Limited Enrollment Package
Advance registration is required.
Cancelation policy: 48 hours prior to class start time for credit on account. Within 48 hours, your space has been reserved and no refunds are available regardless of attendance. Late cancelations and no-shows can not be credited and can not be made up.
SERIES, WORKSHOPS & SPECIAL EVENTS
Most are 'enrollment' only but it may be possible to purchase single classes or join at a prorated cost once series starts. Early-bird rate is often offered and payment information is listed on individual series/workshop listing.
Advance registration is required.
Cancelation policy: 24 hours in advance of the first series start date/workshop for credit on account. Within 24 hours, your space has been reserved and no refunds are available regardless of attendance. Late cancelations and no-shows can not be credited and cannot be made up.
Standard: One drop-in class may be substituted for a missed series class. Limit one per series and must be used within one month.
If you drop out of a series once it has begun, you will forfeit the remaining classes. Please understand that when registering for a series you are not paying per class but rather a 'tuition' for the whole series.
Prenatal Yoga and Essentrics exception: Standard makeup policy applies but it may be possible to make up into a concurrent series. Limit one per series and must be made up before current series is over. This is a courtesy to students if space is available and if making up works with your schedule. Missed classes may not be made up in subsequent series.
No other make-up arrangements or refunds are possible, and make-up class credits have no cash value.
PRIVATE & SEMIPRIVATE TRAINING
Scheduling and payment for personal training sessions are handled by individual instructors, not through MoveStudio. Prepayment is required to make your reservation.
If you would like assistance in finding the right trainer for you, contact Jackie.
Cancelation policy: 24 hours in advance of session for credit with trainer.
Sessions are 30-min bookings.
Use: Single Session or Sauna Packages
Advance registration and payment highly suggested. Prepayment is required to make your reservation.
Cancelation policy: 12 hour in advance of session for credit on account. Within 12 hours, your space has been reserved and no refunds are available regardless of attendance. Late cancelations and no-shows can not be credited and can not be made up.
Discounts, sales, special offers, coupons, rewards, etc. may not be combined. Only one discount or special offer may be used per purchase.
Discount offers, make-up classes and comp classes have no cash value.
Abundance Boutique Refund/Exchange Policy: Most boutique purchases may be returned for refund or exchange within 7 days, as long as tags are intact and items unopened. All bodycare products and earrings are final sale.